Privacy Policy & Platform Terms
Ello Rider Delivery Partner Platform
By using Ello Rider, you agree to the collection and use of your information in accordance with this Privacy Policy. Ello Rider Technologies Pvt. Ltd. is committed to protecting your personal data and ensuring transparency in how it is handled.
- Personal details such as name, date of birth, and identification documents.
- Driving license, vehicle details, and insurance information.
- Bank account and payment details for earnings processing.
- Contact information including phone number, email, and address.
- Device information such as IP address, OS version, and app usage data.
- Real-time GPS location for delivery tracking and assignment.
- To create and manage your delivery partner account.
- To assign orders and optimize delivery routes.
- To process payments, incentives, and tax compliance.
- To communicate updates, alerts, and support messages.
- To ensure safety, prevent fraud, and enforce platform policies.
- We do not sell your personal data.
- Limited information is shared with customers and merchants during deliveries.
- Data may be shared with trusted service providers for payments and verification.
- Information may be disclosed if required by law or legal authorities.
- Data is encrypted during transmission and storage.
- Access is restricted to authorized personnel only.
- Regular security checks are performed to protect your information.
- Data is retained during your active usage and as required by law.
- Some records may be stored for compliance and tax purposes.
- Old data is deleted or anonymized securely after retention periods.
- You can request access to your personal data.
- You can request correction or deletion of your data.
- You can withdraw consent where applicable.
- We may update this policy from time to time.
- Continued use of the platform means you accept the updated policy.
